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FAQS


 

ORDERS

Where is my tracking number?

When your order ships, you will receive your confirmation with tracking details. If you did not receive your shipping confirmation, please contact us at service@fatrabbitfarm.com and we will be more than happy to help!

When will my order ship?
Most in stock items: 1-2 business days

Preorder items have specific estimated ship dates shown on the product page.

Delivery times will vary depending on your location. Most U.S. domestic orders take between 1-5 business days.

If you need an order by an urgent and specific date (birthday gift, etc), please contact us to confirm delivery times and or to make other arrangements.

SIZING & FIT

I love your designs, but what's the sizing and fit like?

Our t-shirts are screen printed in Los Angeles in small batches to ensure we provide the best quality products for you. We work closely with our team and take pride in producing awesome products for everyone.

We use premium quality t-shirts, giving you the perfect balance of comfort, softness, and fit.

Our t-shirts and tank tops run fitted, so we recommend going a size up if you are in between sizes. For sizing help, please see our sizing chart.


For sizing help on seasonal hoodies, please see size chart provided on each individual product page.

Still unsure of sizing?
Please feel free to contact us at service@fatrabbitfarm.com.


RETURNS & EXCHANGES

Do you accept returns / exchanges?
Our goal here at Fat Rabbit Farm is spread laughs and smiles. We want you to be happy, especially when you purchase our products.

If you would like to make a return, we'll be sad but would like to know how we can improve for you! You can send over return and exchange requests to returns@fatrabbitfarm.com. We'll glady assist!


What is Your Return & Exchange Policy?
They can be made within 30 days of the purchase date and must be unworn and unwashed.

Final Sale
Items including, but not limited to Mystery Grab Packs, Plush Toys, Art Prints, Clearance, and Books are final sale.


INTERNATIONAL CUSTOMERS


Do You Ship To My Country?
Most likely, yes! We love our international customers, too. We ship worldwide and offer economical shipping options for you.

How Long Does it Take to Get to Me?
Delivery times vary from country to country, but typically takes 2-3 weeks, depending on customs. Canada orders will typically be delivered as fast as one week.

Will I Have to Pay for Any Duties and Taxes When I Receive My Order?
You may be subject to any additional duties or taxes, which we have don't have control over. Please check with your local post office if you are unsure.

PAYMENT

Our shop is setup with the extra security feature SSL encryption, so that you can shop with confidence!

We accept all major credit cards, Paypal, and Apple Pay for your convenience.

     Official PayPal Seal

 

 

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