FAQS


 


Frequently Asked Q's



In stock and out of stock items?
Items that are readily in stock will be shipped out within 1-2 business days. If you received an email stating your item(s) is out of stock please allow 5-7 business day for your order to be shipped out or otherwise communicated with via email.

During our Ultimate Holiday Sale please allow delay time and may take longer than stated. We try our best to ship items out as soon and as quick as we can however, we cannot guarantee our turnaround time frame stated above due to our out of town events/show we annually participate in.

All orders placed during heavy holiday season will have slight ship out delays as Fat Rabbit Farm will be out of town for our Holiday Events.

Payment

Our shop is setup with the extra security feature SSL encryption, so that you can shop with confidence!

We accept: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVERY. Payments can be made using PayPal secure site. You do not need to have a PayPal account to purchase.

Payment      Official PayPal Seal


USPS Shipping

We ship domestic and international.

Within the US:
Price ----------------------- Shipping
$1.00-25.00 USD ------ $3.50USD
25.01-49.99 ------------- $6.50USD
50.00-74.99 ------------- $9.50USD
75.00 ---------------------- FREE S&H

HAWAII and all other US territories:
Price ----------------------- Shipping
$1.00-25.00 USD ------ $4.50USD
25.01-49.99 ------------- $7.50USD
50.00-74.99 ------------- $11.00USD
75.00 ---------------------- FREE S&H

International:
Price ----------------------- Shipping
$1.00-25.00 USD ------ $13.00USD
25.01-50.00 ------------- $18.00USD
50.01-75.00 ------------- $22.00USD
75.01-100.00 ----------- $29.00USD
100.01 & up ------------- $38.00USD

All orders are shipped via USPS standard/international shipping (2-5 business days for US and 1-2 weeks for international but this cannot be guarantee and may take up to 4-5 weeks due to Custom's regulation). For International orders, we do not cover any additional cost from Customs. If you need it sooner, we can make special arrangements, please email us first before making any payments.
service [at] fatrabbitfarm [dot] com